CONTACT US 

When is live customer service available?
 
A friendly representive is waiting to answer your questions. 

Working day from 9:00-20:30,22:30-07:30 (GMT+8) (with the occasional break for holidays). 

Saturday&Sunday from 11:30-20:30,22:30-07:30 (GMT+8) (with the occasional break for holidays).
 

Can I email my questions or concerns?
 
Email is the best way to contact us. 

Just send a message to [email protected], and we'll have an answer for you within 12 hours. 

For the fastest response, be sure to write down your order number in the message body.